Shipping and Delivery Policy
Last Updated: 15/03/2025
At Annapurna Agri Tools, we are committed to delivering your orders efficiently and on time. Please read our shipping and delivery policy carefully to understand the process.
1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our customer support team.
2. Shipping Charges
Shipping charges are calculated based on the weight, size, and destination of the order.
3. Order Processing Time
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
- Standard Delivery: 5-7 business days.
- Express Delivery: 2-3 business days (Additional charges apply).
Delivery times may vary depending on the location and availability of the product.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order through our website or the courier service provider’s tracking system.
6. Delivery Partners
We partner with reliable courier services to ensure timely and secure delivery.
7. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact our support team within 48 hours of delivery. We will assist you with a replacement or refund.
8. Address Accuracy
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or non-delivery due to incorrect information.
9. Returns and Exchanges
For details on returns and exchanges, please refer to our Return Policy.
10. Contact Us
For any shipping-related queries, reach out to us at:
- Email: info@annapurnaagroindustries.com
- Phone: +91-9052488499
We reserve the right to update this policy at any time. Changes will be posted on this page.