Refund and Returns Policy
At Annapurna Agri Tools, customer satisfaction is our top priority. We strive to provide high-quality products and excellent service. However, if you are not satisfied with your purchase, we are here to assist you.
Returns
- Eligibility: Returns are accepted within 7 days of receiving the product.
- Condition: The product must be unused, in its original packaging, and in the same condition as received.
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
- Non-Returnable Items: Customized or personalized items, and products damaged due to misuse are not eligible for return.
Refunds
- Inspection Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval/ Rejection: If your return is approved, a refund will be initiated to your original payment method within 7-10 business days.
- Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items with signs of use or missing parts).
Exchange Policy
- We only replace items that are defective or damaged. If you need to exchange an item, contact us at info@annapurnaagroindustries.com.
Shipping Returns
- Customers are responsible for return shipping costs.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
For any inquiries regarding returns and refunds, reach out to us at:
Email: l: info@annapurnaagroindustries.com
Phone: +91-9052488499
Address:Kalwakurthy, Telangana
We reserve the right to update or modify this policy at any time without prior notice.